The Black Book of Outsourcing
What is
the Black Book of Outsourcing?
The Black Book of Outsourcing is an independent and unbiased survey conducted by the management consulting firm Brown-Wilson Group to evaluate leading outsourcing service providers on 18 key performance areas of operational excellence based on client experience. More...
Recognized as a key independent industry standard for customer satisfaction in the global services industry, the Black Book of Outsourcing has ranked Odyssey OneSource No.1 Professional Employer Organization (PEO) for the third consecutive year.
The survey polled more than 650,000 individuals on their user experience with outsourcing firms in order to rate these service providers. PEOs are just one of the many outsourcing segments that are ranked by Brown-Wilson.
In addition to being ranked as the number 1 PEO/ASO in the industry, Odyssey OneSource was also ranked among the top 10 enterprise outsourcing providers serving middle-market employers, for the second year in a row.
Odyssey OneSource is honored and tremendously proud of these recognitions as it demonstrates Odyssey’s commitment to deliver excellence and further intensifies our passion to help Clients attract the best employees, improve their productivity, and provide them with the most cost effective benefits possible.
Read the latest Odyssey OneSource ranking in The Black Book of Outsourcing, published by Brown-Wilson who is considered the foremost authority on outsourcing.
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2009
Black Book of Outsourcing

- PEO/ASO
Top Professional Employer Organization, Administrative Service Organization (PEO/ASO) Outsourcing Vendors
Odyssey OneSource tops the rankings of the Black Book of Outsourcing as the No. 1 Professional Employer Organization (PEO) for 2009
Read more on the 2009 Black Book of Outsourcing (PEO/ASO) report
- HRO
Human Resources Outsourcing (HRO) Vendors
Odyssey OneSource hits the top 10 Human Resources Outsourcing (HRO) Vendors rankings of the 2009 Black Book of Outsourcing
Read more on the 2009 Black Book of Outsourcing (HRO) report
2008
Black Book of Outsourcing

- PEO/ASO
Top Professional Employer Organization, Administrative Service Organization (PEO/ASO) Outsourcing Vendors
Odyssey OneSource Named 2008 Number One PEO/ASO
in the Country
Read more on the 2008 Black Book of Outsourcing (PEO/ASO) report
- HRO
Human Resources Outsourcing (HRO)
Outsourced HR Consulting, Human Resources Technology, Human Resources Administration, Personal Services
Odyssey OneSource in 2008 ranked Top Ten Enterprise
HR Outsourcing Company globally
Read more on the 2008 Black Book of Outsourcing (HRO) report
2007
Black Book of Outsourcing
-
PEO/ASO
Top 20 Professional Employer Organizations (PEO)
Odyssey OneSource Named 2007 Number One PEO/ASO
in the Country
Read more on the 2007 Black Book of Outsourcing (PEO/ASO) report